Full Job Description
Position: Social Media Manager
Company: Amazon
Location: Jackson, Mississippi
Job Type: Full-time
Salary: Competitive Salary + Benefits
About Us
At Amazon, we pride ourselves on our innovative culture and our commitment to customer satisfaction. With millions of users globally, we continually strive to enhance our outreach and engagement through effective communication. We are not just a leading e-commerce giant; we are on a mission to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.
Job Overview
We are seeking a passionate and experienced Social Media Manager to join our vibrant team in Jackson, MS. This role is perfect for someone who is not just a creator but a strategist — someone who can effectively manage our social media platforms, engage with our diverse audience, and elevate our brand presence online. As a Social Media Manager, you will be the voice of our brand and a key player in delivering an engaging narrative across platforms.
Key Responsibilities
- Develop and implement a comprehensive social media strategy aimed at increasing brand awareness and engagement across multiple platforms including Facebook, Twitter, Instagram, and LinkedIn.
- Create, curate, and manage published content (images, video, written, etc.) that resonates with our diverse audience and aligns with our organizational goals.
- Monitor, analyze and report on performance metrics to refine strategies based on data-driven insights.
- Engage with followers, respond to queries in a timely manner, and monitor customer feedback and insights.
- Collaborate with cross-functional teams including marketing, public relations, and product development to ensure brand consistency and lay a foundation for future campaigns.
- Stay updated on the latest social media trends and technologies to ensure our strategies remain relevant and effective.
- Manage budget allocations for paid social media advertising and strategies to optimize ROI.
- Conduct competitive analysis to identify potential opportunities and threats in the social space.
- Organize and manage social media initiatives and campaigns, driving actions that reflect the Amazon brand and voice.
Qualifications
- Bachelor’s degree in Marketing, Communications, or a related field.
- 3-5 years of experience in social media management or a similar role, preferably in a fast-paced environment.
- Proven track record of delivering successful social media campaigns.
- Strong understanding of social media platforms, their algorithms, and analytics.
- Exceptional verbal and written communication skills.
- Experience with content creation and digital marketing techniques.
- Ability to work both independently and collaboratively in a team environment.
- Creative mindset with a strong attention to detail and problem-solving skills.
- Knowledge of social media management tools and analytics software.
- Passion for social media and digital communications.
What We Offer
At Amazon, we believe that our employees are our greatest asset. We are committed to nurturing a workplace culture that focuses on professional growth and empowerment. When you join our team as a Social Media Manager, you can expect:
- A competitive salary with performance-based bonuses.
- Comprehensive health and wellness plans including medical, dental, and vision coverage.
- Generous paid time off, flex hours, and work-from-home options.
- Retirement savings plan with company match.
- Opportunities for continuous learning and professional development programs.
- A dynamic and inclusive work culture that values diversity and creativity.
Why Jackson, Mississippi?
Jackson, the capital city of Mississippi, is a hub of culture, history, and opportunity. With its rich blend of vibrant neighborhoods, engaging arts scene, and delicious culinary offerings, Jackson provides an ideal backdrop for professional and personal growth. Whether you're exploring its parks, enjoying the local music scene, or indulging in southern cuisine, Jackson has something special for everyone.
How to Apply
If you are ready to make an impact and elevate Amazon's social media strategy while working in an exciting and dynamic environment, we want to hear from you! Please submit your resume, cover letter, and a portfolio showcasing your previous work in social media management.
At Amazon, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply, and we look forward to reviewing your applications!